Why does this site exist?
Most booking sites treat "pet-friendly" as a checkbox. You tick it, pick a hotel, and learn at the front desk that the dog costs $150, or that the limit is 25 lb. The information usually exists; it is just buried in the fine print. We put it on the hotel card: the pet fee, whether it is per night or per stay, the weight limit and how many dogs are allowed.
How is the price I see calculated?
Room prices come live from LiteAPI, which connects to hotels and wholesalers. The price shown is the full amount for your stay: room, taxes and mandatory fees. If the hotel collects part of it on arrival, such as a resort fee, we show that portion separately and include it in the total. We earn a margin that is already inside the price you see; nothing is added at checkout. We do not display or sell rooms below the price the hotel asks distributors to respect.
City and hotel pages show a cached "from" price for a sample two-night weekend stay, refreshed every six hours. When you choose your own dates, the price is checked live, and it is confirmed once more with the hotel immediately before you pay.
Who takes my payment?
Nuitée is the merchant of record for every booking. You type your card details into Nuitée's payment form, which is embedded in our checkout page; the details go straight to Nuitée. We never see or store card numbers. The charge on your statement will show Nuitée. Nuitée also handles refunds, chargebacks and fraud screening.
How do cancellation and refunds work?
Every room option shows its real cancellation policy before you book, and again on the checkout page. That policy is your refund contract. "Free cancellation until" a date means a full refund if you cancel before that moment. After it, the stated fee applies. "Non-refundable" means exactly that, and we label it plainly. To cancel, email us with your booking ID and we process it under the policy you accepted.
Charged by Nuitée, our booking partner. Refunds follow the cancellation policy shown above — no fees added by us.
How accurate is the pet policy information?
Pet details are taken from each hotel's own content as supplied through LiteAPI: a structured pet policy where the hotel provides one, plus the hotel's written policy text, which we quote on the hotel page. We do not fill gaps. If a hotel has not published its fee, you will see "Pet policy: confirm at booking". Hotels can change policies without notice, so for anything that would change your decision, such as a large dog or leaving a dog alone, confirm with the hotel before a non-refundable booking.
What we do not do
- We do not invent reviews, ratings or "only 2 left" urgency messages.
- We do not call a hotel "best" without stating the reason, such as the lowest total price or the lowest published pet fee.
- We do not add booking or cancellation fees of our own.